As an aspiring marketer, I can appreciate the importance of receiving valuable feedback from your targeted audience. Not that marketers are the only groups that can benefit from feedback. Students, academics, business people, etc. can all utilize feedback to better their research, products, and/or services. One easy way to obtain feedback is through a survey, and now there are ways to create surveys online. I found this online survey making tool called Stellar Survey, which was created in 2009.
Stellar Survey is convenient because there is no need to make a profile or sign up to create a basic survey. The tool allows you to do three basic things:1) design
2) distribute
3) analyze
DESIGN SURVEYS
Stellar Survey's competition are other survey making websites such as Surveymonkey.com. Although they offer the same basic services, Stellar Survey may be the best one for you because of their particular features and template.
Stellar Survey is comprehensive. They offer more than 25 different types of questions (from multiple choice to rating scales) to ensure that how you want your questions to be answered is possible. You can upload pictures to add more detail and specificity to your survey. Through pictures, you can provide examples of a product or an advertisement, etc. so respondents will be able to visualize exactly what you are conveying. Pictures also add personalization by putting your logo on the survey.
Along with designing the look of the survey, they can help you organize it. They utilize a form of ‘branching logic,’ meaning the order of the questions will follow a logical psychological progression. For instance, if a question does not apply to you, they can skip other irrelevant questions. Furthermore, related questions can be grouped together and/or randomized according to your preference. Randomized answers, multi-lingual versions of surveys, etc. are all available through Stellar Survey.
REACH THE AUDIENCE
Nowadays, the internet is the choice medium to receive and send information because of its easily widespread distribution. Stellar Survey offers different ways to distribute your survey and/or make it easily accessible online. There are three main ways: 1) send out a mass email; 2) post a link; 3) embed it on a webpage. Once its been sent out, you can continuously check the progress of the survey by tracking who and how many people have filled out your questionnaire at that point in time.
GET THE MOST OUT OF THE DATA
Stellar Survey will help you analyze the data. Although only you know the true significance of the results, the tool offers a way to organize results so that trends can be found. After collecting enough filled-out surveys, you can download the ‘sample report.’ Or, if you prefer, the data can be made into charts. The sample report simply provides the percent/total of how many people chose a specific answer in each question (Did anyone skip the question?). You can view the responses of a certain respondent. Lastly, you can filter through all the responses depending on your criteria. For example, if you only wanted to know the respondents’ gender, they will find that statistic for you.
Signing up for an account will give you access to premium packages (at different prices) and to better survey features. This may be a good investment if your related field of study or occupation requires constant feedback or collection of data for the purpose of improving your product/service.
2) More info on the tool
So why did I spend an entire post talking about this online survey making tool? Since the beginning of this blog, I've been talking non-stop about advertising, advertising, advertising, and its effects. But how do people know that advertising has a psychological affect on people in the first place? Through feedback!
A survey is such a useful way to gather such information because you can tailor the questions to solicit the answers you want. But I can see other reasons why a survey made through Stellar Survey is such a great way to get feedback.
Stellar Survey is cost-effective. In fact, it’s free. Of course, if you plan on continuously making surveys, signing up might be a good investment. It’s doable. Even if you’ve never made a survey before, Stellar Survey has the template you need to make a simple basic survey. And once your survey is made, it’s easy to send it out to the desired sampling population because it’s all done through the world wide web.
But again, why do a survey? Well, imagine that I want to know Asian American respondents’ reactions to an ad that depicts an Asian American as a “model minority.” I could create a survey with a picture of an appropriate ad, then ask questions about its effectiveness, accuracy, etc. Or I can be even more specific, and ask them directly about their experience and opinions about the stereotype. Through the survey, I can gather my own data to see if the answers support previous theories on advertising’s effects on identity formation! What an awesome idea!
If you're still in doubt of whether this tool can produce a real survey for real people, I decided to test out the tool... Yes, I created my own survey! I ran with the idea I just outlined. Take the survey and see for yourself.
***Click here to take survey
Or click on the link:
http://www.stellarsurvey.com/s.aspx?u=2D4ECC41-8292-4A9C-90CA-D52029437C79&
The reviews of previous users of Stellar Survey appear completely satisfied with their experience. A big reason is that the creators of the tool listen to its users (feedback, get it?). They constantly update the tool with new features in response to the users’ needs.
Here is what a few people had to say about it:
"I’ve been using the website for a couple of hours and its brilliant – it will definitely be recommended to people on my course."Look at that! Actual proof of the tool's convenience and ease of use. People figured out how to use the tool in the span of only a few hours. Users found that the tool was able to accomodate to their specific needs. What's more, the reviews show that the tool can be used in real life situations. Although there are no statistics that say how many people are using the tool, it seems that satisfied users are recommending it to their friends, classmates, and co-workers. Through word of mouth, the number of people who know about and use Stellar Survey can grow significantly.
"Enjoy working with your software - well done. In setting up trial surveys today, I find your interface to be excellent."
"Thank you for your prompt response, and the availability of this tool! I am in an MBA statistics course, and many of us are using your tool. You are turning a many of us into advocates for your product!"
"I looked at many survey sites and determined your site suited my needs the best."
Despite the numerous advantages that surveys provide over other forms of data collection, everything has its limitations. One limitation is that although you can send the survey to a lot of people via the web, there is no way to guarantee that everyone who receive it will answer. You run the risk of not obtaining enough answers to make the data representative of your desired population. Another issue with the results is that their answers may not be indicative of an actual effect. To elaborate, if you are trying to assess if an advertisement prompted a person to buy a product, just because a respondent stated they bought the product doesn't mean it was a direct response to the advertisement. Another reason, such as a friend's recommendation, could have influenced them in their consumption decisions. Lastly, a survey is entirely dependent on self-response. You run the risk of analyzing data from respondents who may have purposely answered falsely. You rely on their motivation to respond entirely and accurately.
It comes down to knowing when to use the proper tool to produce the best results. The benefits of using a survey over other data collection tools can sometimes outweigh the limitations. To remedy the limitations, you have to be aware of where, when, and why errors can occur and then tailor the questions (and the overall survey) to lessen the possible negative results.
Surveys are an integral aspect of my line of discipline. So any tool that will help me create one is always welcome.
3) Stellar Survey Presentation
I'm not done with the tool quite yet! I believe so much in its usefulness that I created this handy presentation to re-elaborate my points. Besides, some people are much more visual in their cognition.
--> Stellar Survey <-- [Thanks Prezi!]
Check it out.
The presentation goes through the steps of creating a survey through this website. It's designed to look like a survey (for obvious reasons...).
First, it breaks down the aspects of (1) designing (with questions, pictures and organization) (2) distributing (through email, link, or embedding), and 3) analyzing (with charts and the report).
Then, it states all the good reasons why you should use the site. As a reminder, surveys provide valuable feedback, and the tool itself is cost-effective (free!) and do-able. Next, I provided an example survey theme: Effects of stereotypes in advertisements.
I thought it would be important to show you what real users have said about the tool, and they were all positive reviews. They thought it was "brilliant" and "excellent." They were becoming "advocates" of the tool and believed that it satisfied their "needs."
Lastly, I showed a survey that I created myself.
If I can use the tool, then you can too! If you're in a discipline like me that benefits from feedback, then Stellar Survey may be a useful tool for you.










